Rev4

How ATS helped Therese Campanelli and emc3 effortlessly print badges on-site and make necessary modifications before finalizing the badge printing process!

The Client

emc3 is a full-service events agency that specializes in producing transformative experiences fueled by strategy, content, and creativity. Events are the essence of our work, and we take pride in being industry experts with a globally recognized track record of delivering impactful and innovative experiences. emc3 commitment lies in crafting events that are brimming with possibilities, potential, and unforgettable moments of magic.

The Challenge

“emc3 encountered a unique challenge as they embarked on managing registration for a client’s event for the very first time.”

emc3 encountered a unique challenge as they embarked on managing registration for a client’s event for the very first time. The unique task they faced was having to modify attendee designations after the registration had already been launched. This posed an extra hurdle due to the initial platform’s lack of a straightforward solution for making such changes. However, emc3 responded proactively by diligently exploring alternative options. They conducted extensive research, delving into various registration management platforms to find a more robust and flexible solution. Their careful evaluation led them to identify a new platform that not only aligned with the client’s requirements but also provided the necessary capabilities to facilitate the required modifications.

The Solution

During this time, ATS stepped in to assist emc3, ATS facilitated the restructuring of attendee designations, enabling emc3 to effortlessly print badges on-site and make necessary modifications before finalizing the badge printing process. This swift check-in and badge printing process effectively addressed a specific concern raised by the client, who aimed to enhance this aspect compared to their previous years’ experience with a different provider.

Despite the obstacles emc3 faced in their first-time registration management, their proactive exploration of alternative platforms and collaboration with ATS showcased their unwavering determination to meet their clients’ evolving needs. This successful outcome was greatly facilitated by the collaboration with ATS, for which emc3 is deeply grateful.

The Result

ATS is commitment to catering to precise requirements is exceptional. They demonstrate a willingness to tackle obstacles head-on and prioritize finding effective solutions, ensuring client satisfaction. The on-site support provided by ATS is remarkable, as they offer agile assistance whenever needed, promptly addressing any issues that arise during the event.

In addition to their hands-on support, ATS goes the extra mile by delivering real-time metrics for registration, session attendance, and lead scanning. This allows clients to have a comprehensive understanding of attendee engagement and event performance throughout the duration of the event. The reports provided by ATS are not only accurate and reliable but also user-friendly and easily comprehensible. This seamless presentation of data enables clients to make informed decisions and derive valuable insights from the information gathered.

Overall, ATS’s commitment, proactive approach, and comprehensive support demonstrate their dedication to providing exceptional service and ensuring the success of the event. Their ability to adapt to evolving needs and deliver valuable metrics in a user-friendly manner makes them a valuable partner for any event management needs.